Responsive. Reliable. Respected.
At RPM Management, our primary goal is to develop a partnership with each association we serve – and to care for the homes within the association as if they were our own. Our clients are not just another number in the portfolio – they represent long-standing relationships built on trust.
There are plenty of management companies that will promise the world in service deliveries, attempt to impress with slick technology and robust resources, make “better than the competition” claims, and then propose the lowest management fee. How does that work?
Our dedication to providing superior management services is founded on the following three pillars:
Responsiveness
We understand that association management is a service industry and we strive to provide a level of service you won’t find anywhere else. Streamlined
communication and accessibility are key for all parties – whether it’s a homeowner needing a repair, a Board member needing advice or a vendor needing direction. They all require attention now. Responsiveness is our commitment.
Reliability
Next comes follow-through and a dedication to getting the job done right the first time. From successful project management, transparent financial and accounting services, comprehensive Board of Director training and professional administrative fundamentals, we are committed to accuracy and accountability. Complete reliability and client satisfaction are our standards.
Respect
Finally, when projects are completed properly, we earn your trust. If there is mutual respect and trust, our partnership is successful for all. We offer a wealth of expertise backed by a vast network of vendors that allow us to navigate any issue – big or small. Our experience has earned the trust of many industry business partners and our clients benefit from their experience and skill. Respect is the ultimate goal.